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Job Title: Cash Collections GC
Anticipated start date: July 2025
Location: Shanghai


PURPOSE AND OBJECTIVES
Cash Collections overarching objective is to strive for positive customer experience resulting in high customer satisfaction and accelerated cash in-flow. We aim to timely collect billed invoices to ensure stable cash inflow and avoid accounts receivables (AR) aging. To do so, we closely collaborate with internal and external stakeholders to align and follow-up on invoices and customer payments, while striving for standardization and automation.


EXPECTATIONS AND TASKS
61 Execution of cash collection end-to-end process
61 Performs monitoring and collection of receivables and proactively aligns with customers to assure timely payment of invoices
61 Handles and helps clarify internal and external escalations related to open invoices
61 Owns, prepares, and follows up on internal alignment calls and case council meetings
61 Investigates A/R impairments and proposes accounting treatment
61 Prepares and presents reports on AR related information for transparency towards different stakeholders
61 Communicates and executes process steps to secure management of AR
61 Owns and drives internal projects to contribute to overall improvement of standardization and automation of Cash Collections processes
61 Interact daily with customers and SAP internal stakeholders to align and drive process improvements
61 Support our cash collection efforts to increase overall cash flow by meeting cash collection KPIs
61 Support the roll out and implementation of new process tools and global guideline
61 Supporting topics relating to Compliance, Service and Quality Management, Process Excellence and best practices around end-to-end processes
61 Ensure accuracy in the financial records through proper execution of tasks within the respective process
61 Stakeholder management and collaboration cross function


EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES
61 Bachelor’s degree in accounting/Finance/IT law or related business background
61