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公司/行業(yè)：外企，電商公司coupang
崗位性質(zhì)：外包崗，合同與萬(wàn)寶盛華人力資源公司簽訂，長(zhǎng)期崗位，合同一年一簽。
Key Responsibilities:
? Plan and operate IT services and continuously improve the relevant processes for a stable IT end user support onsite.
? Purchase and install IT network equipment and devices
? Operate and provide maintenance support in IT network equipment and devices
? Manage WLAN/LAN status and report regularly
? Work with stakeholders and relevant business teams
? Troubleshooting and monitoring LAN/WLAN/WAN activities and utilization and work with vendor Technical Support engineers to resolve issues
? Handle the network issue or tickets within SNOW/BTS for china users.
? Work with other global IT teams to implement/execute change requests and support in-house IT projects
? vendor management
主要職責(zé)：
?規(guī)劃和運(yùn)營(yíng)IT服務(wù)，并不斷改進(jìn)相關(guān)流程，以獲得穩(wěn)定的現(xiàn)場(chǎng)IT最終用戶(hù)支持。
?購(gòu)買(mǎi)和安裝IT網(wǎng)絡(luò)設(shè)備和裝置
?操作并提供IT網(wǎng)絡(luò)設(shè)備和裝置的維護(hù)支持
?管理WLAN/LAN狀態(tài)并定期報(bào)告
?與利益相關(guān)者和相關(guān)業(yè)務(wù)團(tuán)隊(duì)合作
?故障排除和監(jiān)控LAN/WLAN/WAN活動(dòng)和利用率，并與供應(yīng)商技術(shù)支持工程師合作解決問(wèn)題
?為中國(guó)用戶(hù)處理SNOW/BTS內(nèi)的網(wǎng)絡(luò)問(wèn)題或票務(wù)。
?與其他全球IT團(tuán)隊(duì)合作，實(shí)施/執(zhí)行變更請(qǐng)求，并支持內(nèi)部IT項(xiàng)目
?供應(yīng)商管理
Technical Qualifications:
? 5 years of related work experience
? Experience in operation and configuration of different OEM network devices (Cisco switch / Router / Firewall /wireless/Cisco ISE,/Fortinet.)
? In-depth understanding the TCP/IP protocols.
? Familiar with ip networking, L2/L3 Protocol,spanning tree, static/dynamic routing,DHCP, DNS, VLAN ,arp etc.
? Familiar with Cisco wireless and ISE, and VPN
? Have great interpersonal skills, strong verbal and written communication
? Basic experience with network diagnostic, monitoring and analysis tools
技術(shù)資格：
?5年以上相關(guān)工作經(jīng)驗(yàn)
?不同OEM網(wǎng)絡(luò)設(shè)備（思科交換機(jī)/路由器/防火墻/無(wú)線/思科ISE、/Fortinet）的操作和配置經(jīng)驗(yàn)
?深入了解TCP/IP協(xié)議。
?熟悉ip網(wǎng)絡(luò)、L2/L3協(xié)議、生成樹(shù)、靜態(tài)/動(dòng)態(tài)路由、DHCP、DNS、VLAN、arp等。
?熟悉思科無(wú)線和ISE以及VPN
?具有良好的人際交往能力，較強(qiáng)的口頭和書(shū)面溝通能力
?具備網(wǎng)絡(luò)診斷、監(jiān)控和分析工具的基本經(jīng)驗(yàn)
Preferred Qualifications:
? Experience in network projects for 3 years
? Cisco centificate CCNP or CCIE, or equal ability
? Experience in providing supports to fulfillment/delivery/customer service center
? Experience in IDC, Rack, UPS/Battery, Cooling (CRAC), Power Cabling, FMS, etc.
首選資格：
?3年以上網(wǎng)絡(luò)項(xiàng)目經(jīng)驗(yàn)
?思科CCNP或CCIE證書(shū)，或同等能力
?為履行/交付/客戶(hù)服務(wù)中心提供支持的經(jīng)驗(yàn)
?IDC、機(jī)架、UPS/電池、冷卻（CRAC）、電源布線、FMS等方面的經(jīng)驗(yàn)。
工作地址：上海浦東新區(qū)長(zhǎng)泰國(guó)際商業(yè)廣場(chǎng)C座（2號(hào)線金科路地鐵站）
薪資與福利：
薪資構(gòu)成：固定薪資*13薪
入職會(huì)有10天帶薪年假，5天帶薪病假
全額五險(xiǎn)一金，補(bǔ)充商業(yè)醫(yī)療保險(xiǎn)
入職體檢和年度體檢；中秋、春節(jié)、生日、端午年節(jié)福利